Mission Ready Guarantee – Downtime Isn’t a Part of the Mission
At Steele Industries, we understand that your gear is more than equipment — it's a lifeline. When you're operating in high-risk environments, failures aren't an option. That’s why we stand behind our Mission Ready Guarantee for those serving on the front lines.
If your Steele Industries night vision unit is damaged in the line of duty, we’ll help you stay operational.
We’ll send you a temporary replacement while your unit is being serviced.
You'll receive reduced pricing for the repair of your damaged unit.
➔A police report
➔An official use-of-force or incident report
➔Any other verifiable documentation confirming the event occurred during duty-related activity
➔ This policy applies exclusively to active-duty Law Enforcement, Military, and other authorized service personnel.
➔ This program does not replace warranty coverage but exists to reduce downtime in operational settings.
➔ Loaner units are subject to availability and may be of a different model or configuration.