Mission Guarantee

Mission Guarantee Damage Policy

Mission Ready Guarantee – Downtime Isn’t a Part of the Mission

At Steele Industries, we understand that your gear is more than equipment — it’s a lifeline. When you’re operating in high-risk environments, failures aren’t an option. That’s why we stand behind our Mission Ready Guarantee for those serving on the front lines.

What It Covers:

If your Steele Industries night vision unit is damaged in the line of duty, we’ll help you stay operational.

What We Provide:

• Loaner Unit: We’ll send you a temporary replacement while your unit is being serviced.

• Discounted Repairs: You’ll receive reduced pricing for the repair of your damaged unit.

What We Need From You:

To qualify, you must provide documentation of the incident, such as:

• A police report

• An official use-of-force or incident report

• Any other verifiable documentation confirming the event occurred during duty-related activity

⚠️ Important Notes:

• This policy applies exclusively to active-duty Law Enforcement, Military, and other authorized service personnel.

• This program does not replace warranty coverage but exists to reduce downtime in operational settings.

• Loaner units are subject to availability and may be of a different model or configuration.